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ea444 is clear about what data we collect from you, why we collect it, and how you can review or correct it. Access to our platform and the application of this policy depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, email address, contact number and, where relevant, payment method details such as Nagad account references, Rocket wallet identifiers or Bank Transfer records. This data is used to verify your identity, process your transactions and keep your account secure. We also collect technical data — device type, browser, IP address and session activity — to maintain platform stability and detect unusual account behaviour. We do not sell your personal data to third parties. Where we share data with service partners, it is limited to what those partners need to deliver the service you have requested, such as payment processing or account verification. Cookies and similar tracking tools help us understand how the site is used; you can manage cookie preferences through your browser settings. Retention periods vary by data type and are governed by applicable rules in your jurisdiction. All data handling under this policy is subject to the laws of your eligible region.
Nagad wallet references collected at transaction stage only
Rocket payment identifiers used for account verification and transaction records
Bank Transfer details retained in line with applicable financial record rules
This policy covers your account data, site activity and payment references handled directly by ea444. It does not extend to third-party services you reach through links on our site, or to data those services collect independently. The scope below sets out what falls inside and outside this policy so you know exactly what we are responsible for.
Login credentials, session activity and account settings you manage inside your ea444 account are covered. We handle this data directly and you can request a review at any time through the support route.
Payment references tied to Nagad, Rocket and Bank Transfer transactions processed through our platform fall inside this policy. Data from payment networks themselves is subject to those providers' own policies.
Browsing behaviour on ea444 — pages visited, game lobbies opened, session duration — is captured by our analytics tools and covered here. This data is not linked to your payment records without your knowledge.
External links, embedded tools from game studios and any service you access outside ea444 are outside this policy's scope. Check those providers' own privacy terms for how they handle your data.
You have concrete actions available to you under this policy — not just stated rights, but steps you can actually take through your account or by contacting us directly. To review the data we hold on your account, log in and check the account settings section where your registered details are displayed. If any detail is incorrect — your contact number, email address or linked payment method — you can update it directly in the account fields or ask our support team to correct it on your behalf. Where you want to understand how a specific piece of your data is being used, raise a query through our published support route and we will respond with a clear explanation. Requests related to data deletion or account closure are handled through the same support channel. The availability of these actions may depend on applicable law in your eligible region, and we will tell you if a request falls outside what local rules allow us to process.
Log into your account and open the settings page to see your registered name, contact number, email and linked payment references as we hold them.
Update your email, contact number or payment method directly in the account fields. For details you cannot edit yourself, contact support with the correction and we will process it.
Send your query through the live chat or email support route. Describe the specific data point you want to understand and we will reply with a clear account of how it is used.
Contact support through the published channel to request account closure and data handling at that point. Processing timelines depend on applicable rules in your region.
If you have a question about how we handle your data, or you want to exercise any of the actions described in this policy, reach us through one of the routes published on ea444. We do not list operating hours or response times we cannot verify — check the contact page for the current published status of each channel.
Open the chat icon on ea444 to connect with our support team. Use this route for quick questions about your account data or to flag a data correction.
Send a detailed privacy query to the support email address listed on our contact page. Include your registered account email so we can locate your records promptly.
Your account settings page lets you review and update several data fields directly without contacting support. Start there before raising a formal request.
We apply specific practices to each area of data handling covered by this policy. These are the concrete operational details behind what we have written above — not broad assurances, but the actual processes in place.
We keep account and transaction data for the period required by applicable rules in your eligible region. When retention is no longer required, records are deleted or anonymised. You can ask our support team which retention period applies to your account type.
Cookies on ea444 track session activity and browsing patterns to keep the site functioning correctly. You can manage or disable non-essential cookies through your browser settings at any time without losing access to your account.
Your login credentials are stored in encrypted form. We do not store Nagad, Rocket or Bank Transfer PINs or passwords — only the account reference needed to process your transaction is retained, and only for as long as required.
When this policy changes in a way that affects how we use your data, we will publish a notice on the site and update the version date at the top of this page. Continued use of your account after a policy update means you have seen the revised terms.
These are questions we hear most often about how this policy works in practice. Each answer points to a specific step or route so you know exactly what to do.
We collect your name, email address, contact number and, at the payment stage, references for the method you use — such as a Nagad wallet number or Rocket account. We also log technical data like your device type and browser to keep the account secure.
We share data only with service partners needed to deliver your requested service — for example, payment processors handling your Rocket or Bank Transfer transaction. We do not sell your data. Third parties receive only the minimum needed for that specific task.
Log into your account and open the settings page. Your registered name, contact number, email and linked payment references are displayed there. If you need a broader view of your stored data, contact our support team through live chat or email.
Yes. Update editable fields directly in your account settings. For details you cannot change yourself, contact support with the correction you need. Deletion requests are handled through the same support channel and are subject to applicable rules in your eligible region.
Retention periods depend on the data type and the applicable rules in your eligible region. Transaction records linked to Nagad, Rocket or Bank Transfer payments are kept for the period required by those rules, then deleted or anonymised. Ask support for the specific period that applies to your account.
Access to ea444 and the application of this policy depend on your local law and eligible regions. If rules in your jurisdiction change in a way that affects how we handle your data, we will update this policy and post a notice on the site. Check this page for the current version date.